Terms of Service

Acceptance of Terms

By accessing, browsing, or using LoanSpace.ai (the "Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. Your use of the Service is conditioned on your acceptance of these terms. If you do not accept these terms, you must discontinue use of the Service immediately.

We reserve the right to modify these Terms of Service at any time. Changes will be effective upon posting to this page. Your continued use of the Service after modifications constitutes acceptance of the updated terms.

Description of Service

LoanSpace.ai provides an AI-powered platform designed to help homebuyers and homeowners understand mortgage options and connect with qualified professionals. The Service includes:

Core Features

• AI-Powered Chat Assistant: Ask questions about mortgages, refinancing, homebuying, and real estate. Our AI provides informational guidance based on your questions.
• Mortgage Calculators: Interactive tools including Affordability Calculator, Amortization Schedule, Rent vs. Buy Comparison, Debt-to-Income (DTI) Calculator, Closing Costs Estimator, Refinance Calculator, and Property Cost Lookup.
• Mortgage Readiness Assessment: An interactive questionnaire that evaluates your readiness to purchase a home and provides personalized insights.
• Professional Connections: Access to a network of vetted mortgage professionals and real estate agents through our "Connect with a Lender" feature.

The Service is provided on an "as-is" basis and is intended for informational purposes only to support your mortgage research and homebuying decisions.

Not Financial Advice

AI Responses Are Not Professional Advice

Our AI assistant provides general information and educational content based on your questions. AI-generated responses may contain errors or outdated information and should not be relied upon as professional advice. The AI cannot:

• Assess your individual financial situation
• Recommend specific loan products or lenders
• Provide tax or legal advice
• Guarantee accuracy or completeness of information

Calculator Results Are Estimates Only

All calculator results are estimates for informational purposes only. Actual mortgage amounts, payments, rates, and costs may differ significantly based on:

• Your credit score and credit history
• Your debt-to-income ratio and financial situation
• Current market conditions and interest rates
• Loan type, term, and specific lender requirements
• Property location, value, and condition
• Down payment amount and reserves
• Insurance, taxes, and other fees

Before making any financial decisions, you must consult with qualified professionals including a mortgage lender, financial advisor, tax professional, and/or attorney.

Accuracy Disclaimer

Mortgage Rate Data

Mortgage rates displayed on LoanSpace.ai are sourced from Freddie Mac's Primary Mortgage Market Survey. While we strive to maintain current data, rates may vary and change frequently. Rates displayed are not quotes and do not represent actual rates available to you. Contact a lender directly for current rates and terms.

Data Accuracy

We make reasonable efforts to ensure information on our Service is accurate and current. However, we make no warranties or guarantees regarding:

• The accuracy, completeness, or timeliness of any information
• The suitability of information for your specific situation
• Results or outcomes from using our calculators or AI assistance
• Third-party data sources or external websites

AI Model Limitations

Our AI assistant may make errors, provide incomplete information, or generate inaccurate responses. We cannot guarantee:

• Accuracy of any AI-generated content
• That responses comply with current laws or regulations
• That recommendations or suggestions are appropriate for your situation
• Freedom from bias or outdated training data

Lead Referrals and Professional Connections

How Lead Referrals Work

When you submit a "Connect with a Lender" form or request a referral through our AI chat, you provide your name, email address, state, and optionally your phone number. This information is shared with one or more vetted mortgage professionals in your area who may contact you to discuss mortgage options.

Compensation and Sponsorships

Your Rights and Obligations

• No Obligation: Receiving a referral does not obligate you to work with the referred professional
• Voluntary Submission: By submitting a referral form, you consent to be contacted by the referred professional(s)
• Information Sharing: Your contact information will be shared with the professional for the purpose of them contacting you about mortgage services
• No Recall: Once your lead information is sent to a professional, we cannot recall or delete it from their systems
• No Endorsement: Referral of a professional does not constitute our endorsement of their services, rates, or reliability

Professional Qualifications

We work with licensed mortgage professionals. However, LoanSpace.ai is not responsible for the conduct, performance, or actions of any referred professional. You are responsible for:

• Verifying the professional's credentials and licenses
• Reviewing their terms, rates, and fees
• Conducting your own due diligence before working with them
• Resolving any disputes directly with the professional

User Accounts and Responsibilities

Account Registration

To access certain features of LoanSpace.ai, you may need to create an account. By creating an account, you agree to:

• Provide accurate, complete, and current information
• Maintain the confidentiality of your password and login credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use of your account
• Be responsible for all content and conversations within your account

Account Security

You are solely responsible for maintaining the confidentiality of your account credentials. LoanSpace.ai will not ask for your password through email or phone. Do not share your login information with anyone. We are not responsible for unauthorized access to your account due to your failure to protect your credentials.

Account Suspension and Termination

We reserve the right to suspend or terminate your account if you:

• Violate these Terms of Service or our Privacy Policy
• Engage in abusive, fraudulent, or illegal behavior
• Provide false or misleading information
• Use the Service to harm others or damage our platform
• Violate applicable laws or regulations

Upon account termination, your access to the Service will be revoked. Data retention policies will apply as described in our Privacy Policy.

Acceptable Use Policy

You agree not to use LoanSpace.ai for any unlawful or harmful purposes. Specifically, you will not:

• Automated Access: Use bots, scrapers, or automated tools to extract data, create fake accounts, or bypass security measures
• Data Mining: Scrape, crawl, or harvest content, conversation data, or user information from the Service
• Fraud or Deception: Submit false information, impersonate others, or misrepresent your identity
• Abuse: Harass, threaten, defame, or engage in harmful conduct toward other users or our team
• Illegal Activity: Use the Service to commit fraud, money laundering, or other illegal activities
• Security Violations: Attempt to gain unauthorized access to systems, databases, or accounts
• Intellectual Property Infringement: Infringe copyrights, trademarks, or other intellectual property rights
• Spam: Send unsolicited messages, spam, or malware
• Interference: Interfere with the normal operation or security of the Service
• Rate Limiting Circumvention: Attempt to exceed usage limits or bypass rate limiting controls

Violations of this Acceptable Use Policy may result in account suspension or termination and may be reported to appropriate authorities.

Intellectual Property Rights

LoanSpace.ai Ownership

All content, design, layout, graphics, logos, images, text, software, and tools on LoanSpace.ai are the exclusive property of LoanSpace.ai or our licensors and are protected by copyright, trademark, and other intellectual property laws.

Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the Service for personal, non-commercial purposes only. You may not:

• Reproduce, distribute, or transmit any content from the Service without our written permission
• Modify, reverse-engineer, or decompile our software or tools
• Remove or alter copyright, trademark, or other intellectual property notices
• Use our trademarks without prior written consent

Third-Party Content

The Service may include content from third parties, including mortgage rate data from Freddie Mac, external links, and other resources. Use of third-party content is governed by the terms and licenses of those providers.

Limitation of Liability

No Guarantee of Results

We make no guarantees regarding:

• Uninterrupted, error-free operation of the Service
• Accuracy, completeness, or usefulness of any information
• Security of your data or the Service
• Results or outcomes from using calculators, AI assistance, or referrals
• Approval for mortgage loans or specific terms

Limitation of Damages

To the maximum extent permitted by law, LoanSpace.ai shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Costs of substitute goods or services
• Financial losses or damages from your reliance on the Service
• Damages arising from your use or inability to use the Service

Our total liability for all claims arising from or relating to the Service shall not exceed the amount you paid to LoanSpace.ai in the past 12 months, or $100, whichever is less.

Financial Decisions

You are solely responsible for any financial decisions you make based on the Service. LoanSpace.ai is not liable for financial losses, damages, or adverse outcomes resulting from your use of calculators, AI responses, or connections with professionals.

Indemnification

You agree to indemnify, defend, and hold harmless LoanSpace.ai, its owners, operators, employees, agents, and partners from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or relating to:

• Your use of the Service or breach of these Terms
• Your violation of applicable laws or regulations
• Your violation of any third-party rights
• Your submissions or content provided to the Service
• Financial decisions you make based on the Service
• Your interactions with referred professionals

We reserve the right to assume the defense of any indemnified claim, and you agree to cooperate fully in that defense.

Third-Party Links and Resources

LoanSpace.ai may provide links to external websites, resources, and third-party services. These links are provided for informational purposes only and do not constitute our endorsement of those sites or their content.

No Responsibility for External Content

We are not responsible for:

• The content, accuracy, or policies of external websites
• Technical issues or security of linked sites
• Privacy practices of third-party services
• Products, services, or conduct of third parties
• Any damages or losses resulting from your use of external sites

Your Responsibility

When you visit external websites, you are subject to their terms, policies, and privacy practices. We encourage you to review the terms and privacy policies of any linked sites before providing personal information.

Modifications to the Service

We reserve the right to modify, update, suspend, or discontinue any feature, tool, or aspect of the Service at any time, with or without notice. We are not liable for any changes to the Service or any resulting impact on your use or data.

We also reserve the right to modify these Terms of Service at any time. Your continued use of the Service after modifications constitutes acceptance of the updated terms. We will notify you of material changes by updating the "Last Updated" date on this page.

Governing Law and Dispute Resolution

These Terms of Service and your use of LoanSpace.ai are governed by and construed in accordance with the laws of the State of Wyoming, without regard to its conflict of law principles.

Jurisdiction

You agree that any claim, action, or dispute arising from or relating to these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts located in Wyoming. You waive any objection to venue in these courts and consent to personal jurisdiction in Wyoming.

Dispute Resolution

Before pursuing legal action, we encourage you to contact us to attempt to resolve disputes informally. If you and LoanSpace.ai cannot resolve a dispute within 30 days, either party may pursue legal remedies as permitted by law.